HVAC Frequently Asked Questions

Most providers charge a modest diagnostic or trip fee, typically $59–$129, and many waive or credit it toward an approved repair. You are told the amount before dispatch.

Same day in most areas. Emergencies are dispatched immediately, 24/7.

Yes. Emergency HVAC dispatch runs 365 days a year.

All major residential and light commercial brands, including Carrier, Trane, Lennox, Goodman, Rheem, Ruud, York, Bryant, American Standard, Amana, Daikin, Mitsubishi, Payne, Heil and Coleman.

Yes, approved-credit financing is available through participating contractors on most new AC and furnace installations.

New equipment carries a manufacturer parts warranty, usually 5–10 years with registration, plus a labor warranty from the installing contractor. Documented annual maintenance is normally required to keep it valid.

Twice a year — cooling in spring and heating in fall.

Air conditioners 12–17 years, furnaces 15–25 years, heat pumps 12–15 years, with maintenance.

It must be calculated, not guessed. A proper load calculation accounts for square footage, insulation, windows, orientation, air sealing and duct condition.

We cover 1,500+ cities in 50 states. Check the locations directory or call (855) 473-2093 and we will confirm coverage at your address.

Each provider is an independent contractor who represents that they hold the license and insurance required in their state. Homeowners should verify credentials before work begins.

Yes — light commercial HVAC including rooftop units, packaged systems and multi-zone splits, with after-hours scheduling.